Terms

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Terms and Conditions

Dynamic Seats acts as an intermediary between buyers and ticket sellers ('TICKET SELLERS') to facilitate the purchase and sale of event tickets, and as such is not directly involved in the actual ticket sale transaction between the buyers and TICKET SELLERS. All sales are final. As tickets sold through Dynamic Seats are often obtained through the secondary market and prices are determined by the individual ticket seller, the prices for tickets may be above or below face value. Tickets sold through Dynamic Seats are from a third party; therefore, the buyer's name will not be printed on the tickets. Please note that the name on the tickets does not affect the buyer's ability to access the event.

The following are the rules ('TERMS') that govern use of the Dynamic Seats website ('SITE') by the user of the SITE ('USER'). By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing the SITE. Dynamic Seats reserves the right to change these TERMS at any time, effective immediately upon posting on the SITE. If USER violates these TERMS, Dynamic Seats may terminate USER'S access to the SITE, bar USER from future use of the SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER.


Above Face Value

Tickets sold through Dynamic Seats are often obtained through secondary market TICKET SELLERS and are being resold, in many cases, above the price or "face value" listed on the ticket. All ticket prices include additional service charges and handling fees as defined on each order. Dynamic Seats and its TICKET SELLERS are not directly affiliated with any performer, sports team, or venue; and Dynamic Seats does not act as a primary sale box office, unless otherwise stated. By agreeing to these TERMS, USER agrees that the purchase price for tickets on their order does not reflect the original purchase price of the ticket and may be either higher or lower than the original purchase price.

Orders placed through Dynamic Seats will be fulfilled by one of Dynamic Seats' network of participating TICKET SELLERS. Contact information for the TICKET SELLER who fulfills USER's order (hereinafter known as 'FULFILLER') will be provided to USER upon completion of the purchase process. If this information is lost, USER may contact support@dynamicseats.com to retrieve information about the order. USER should carefully enter all required information when submitting an order. USER is responsible for any errors made when entering their information, which may result in issues such as a delay in processing the order or in delivery.


All Sales Are Final

Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges, or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. New tickets will not need to be issued. If an event is cancelled without a rescheduled date, USER will need to contact the FULFILLER for a refund. The FULFILLER may require USER to return the supplied tickets at USER's expense before receiving any refund USER is entitled to due to cancellation. Dynamic Seats is not responsible for providing or securing this refund for USER. Any shipping and handling charges are not refundable. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by USER's bank, if any, are not covered by Dynamic Seats or FULFILLER. Neither Dynamic Seats nor the FULFILLER will issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged, or destroyed tickets. When USER receives tickets, USER should keep them in a safe place. Please note that direct sunlight or heat may damage tickets.


Pricing

All prices are in United States Dollars (USD) unless otherwise specifically stated. Dynamic Seats cannot confirm the price of an item until after an order is completed by USER. Despite Dynamic Seats' best efforts, a small number of the items listed on the SITE may be priced incorrectly. If the FULFILLER discovers an item's correct price is higher than the stated price, the FULFILLER will either complete the order at the original price, contact USER to inform them of a different price with an option to purchase, or cancel USER'S order and notify USER of such cancellation.


Schedule of Fees and Charges

The price charged to USER's credit card beyond the price of the individual tickets shall include the following fees and charges:


Taxes

TICKET SELLER is responsible for keeping abreast of all changes to the tax withholding requirements and amounts in the various tax jurisdictions where TICKET SELLER sells tickets, for determining whether any taxes are due for any tickets sold and for collecting and remitting such taxes in accordance with applicable law. TICKET SELLER shall include any applicable sales, use, excise, service, and other taxes in the ticket price. TICKET SELLER shall provide Dynamic Seats with any information Dynamic Seats requires to report information regarding payments Dynamic Seats has made to TICKET SELLER to relevant tax authorities, including but not limited to employer identification number, social security number, or tax ID number, and TICKET SELLER authorizes Dynamic Seats to release that information to the relevant tax authorities.


Payment

Credit Card Charges: USER's credit card will be charged by the FULFILLER responsible for fulfilling their order and not Dynamic Seats. If USER has any questions about charges on USER's credit card statement, USER should contact support@dynamicseats.com. FULFILLER may charge or authorize USER's credit card in advance of confirming ticket availability. If tickets are ultimately found to be unavailable, USER's credit card will not be charged or USER will receive a full refund for the charged amount.


For questions or support, please contact support@dynamicseats.com.